We used LLI for a two-week management training project that involved leadership assessment of our middle-management team, classroom training, and practical application. The management evaluations of our team were exceptional. LLI met with and sat side-by-side with our supervisor and management team individually to learn about their roles & responsibilities. Each evaluation was extremely thorough. I found there to be much more assessment into individual aptitudes and work behaviors followed by performance and productivity. After the assessments, the management team went through a classroom type training and presentation of LLI’s leadership Principles. Once the training presentation was done, LLI sat with each member of the management team to observe and evaluate their application of the training. We had 8 supervisors and managers complete the training and each of them could not say enough about the process. The feedback from the management team and their staff was that they had fun with LLI and didn’t fell like that were going through a training routine. We’ve had several variations of leadership training in the past and all have brought some value, but with LLI, we learned much more about active listening and empathy strategies that almost instantly showed improvement in our team leadership. We’ll be calling on LLI to help us with leadership development on an annual basis!